Refund policy

Refund Policy

We want you to love representing your specialty. If something's not right, we'll fix it.

You work hard—your apparel should too. If there's an issue with your order, we're here to help.

We offer refunds for:

• Items sent incorrectly (wrong design, size, or color)
• Damaged products (received in poor condition)
• Defective items (printing errors, manufacturing defects)

How to request a refund: Contact us at support@laknappe.shop within 30 days of purchase with:

• Your order number
• A brief description of the issue
• Photos (if applicable—helps us resolve issues faster)

We'll respond quickly and make it right.

Important notes:

• Items must be unworn and unwashed for refund eligibility (unless defective)
• We offer FREE size exchanges—no need to process a refund if sizing is the issue
• This policy is subject to updates; current version always available at support@laknappe.shop

Care for your apparel: Follow washing instructions to keep your specialty nurse designs looking great shift after shift.